Services / direct with Hamza

WhatsApp AI Chatbots for Moroccan Businesses

I build WhatsApp AI chatbots for Moroccan businesses that need faster replies, lead qualification, booking flows, support automation, and CRM updates.

Discuss your project View the work

Illustrative exampleThis visual explains a possible workflow; it does not claim a client result.

Key facts

Who: Hamza El Haissouf, freelance developer
Where: Casablanca, Morocco · remote worldwide
Languages: French, English, Arabic
Price: Quoted after a short call, based on scope
Reply time: Usually within a few hours on weekdays
Last updated: October 10, 2026

« Un partenaire fiable et impliqué, que je recommande avec confiance. »

Amine Kettani · Client · CEO, Infinidée · On LinkedIn

The problem

A useful WhatsApp chatbot should ask the right questions, collect structured data, answer common questions, and hand off to a human when needed.

CRM × WHATSAPP · THE WORKFLOW EXPLAINED

One conversation.
A clear next step.

Your prospects reach out on WhatsApp. I connect their enquiries to your CRM so your team can find the need, the context and the next action in one place.

Questions tailored to your business.
A structured contact record without copying every exchange.
A person takes over for the important decisions.

Let’s discuss your CRM

One concrete need, a clear scope, then a prototype you can test.

Illustrative use case. Interfaces and data are fictional; no measured client results are claimed.

CRM × WHATSAPPILLUSTRATIVE WORKFLOW

One enquiry. A clear path.

The assistant gathers context. The CRM keeps the next step visible. Your team takes it from there.

01
WhatsApp
A prospect sends a message about what they need.
A natural first contact.
02
Useful questions
The assistant asks for the details your team needs.
A guided conversation.
03
CRM record
The enquiry is organised for the right person to review.
Context in one place.
04
Human handoff
Your team takes over before making decisions or commitments.
People stay in control.

AI prepares. Your team decides.

Concept interface · fictional example, not a client result

01
The first message
An enquiry arrives on WhatsApp: a quote, a service or availability. The workflow starts with the expressed need.
02
The right questions
The assistant asks for useful context. If information is missing or the request needs care, it hands over to a person.
03
Context in your CRM
The integration creates or updates the record: need, status, owner and next action. The rules depend on your tools.
04
Your team decides
A person reviews the information, prepares the reply and approves quotes or commitments. AI supports the follow-up.

01 / What this includes

What this includes

01
WhatsApp lead capture
02
AI FAQ assistant
03
Booking and quote flows

02 / How we work

How we work

01
Review real conversations
02
Design and test replies
03
Connect WhatsApp and human handoff

Who this is for

Teams answering repeated WhatsApp questions
Businesses needing qualification and human handoff

Typical projects

Approved FAQ replies
Booking intake
CRM handoff

03 / A useful first scope

A useful first scope

Start with one use case, approved answer sources, and a rule for uncertain messages.

04 / What shapes the quote

What shapes the quote

The quote depends on WhatsApp API access, languages, approved knowledge, CRM integration, and conversation volume.

05 / Relevant work

Relevant work

See the project record for the exact role, delivery state, and limits of this example.

Interactive demoSales chatbot — browser demo Project recordJobisque — shipped AI product Project recordCRM × WhatsApp — illustrated workflow

06 / FAQ

Questions before you start

Can you build a WhatsApp chatbot?

Yes. I build WhatsApp chatbots for sales, support, booking, COD confirmation, and lead qualification.

Can the chatbot work in French and English?

Yes. French and English flows are tested against your real questions and approved information. Darija can be added after its quality is tested for your use case.

What happens when the bot is unsure?

The workflow can ask for missing details, use an approved fallback, or transfer the conversation to a person. Prices, availability, and business commitments do not need to be decided by the model.

Does the chatbot replace my team?

No. It handles repetitive first steps and sends qualified context to your team for human follow-up.

Discuss your project

Tell me what you need. I'll suggest a useful first step.

Send a few lines about your goal, current tools, and timeline.

Discuss your project Send a short brief

Project brief

Send a short project brief

Tell me what you need in a few lines. I'll reply with a useful next step.